Payment Methods
Credit Card Payment
We accept VISA, Master, Amex, JCB, Diners, and Discover credit cards.
The total payment will be "product price + shipping fee", and payment is only available in a single lump sum.
The total payment will be "product price + shipping fee", and payment is only available in a single lump sum.
Shop Pay
You can easily pay using the information registered with Shopify.
Please refer to here for details.
Please refer to here for details.
PayPal
PayPal's service allows for secure and easy credit card payments.
Credit card information is managed by PayPal and will not be shared directly with our store.
Credit card information is managed by PayPal and will not be shared directly with our store.
Google Pay
You can pay with a card registered to your Google account.
Please refer to here for details.
Please refer to here for details.
Apple Pay
You can pay quickly and securely from the Safari browser.
Please refer to here for details.
Please refer to here for details.
Cash on Delivery (Takkyubin Collect / Sagawa Express e-Collect)
A cash-on-delivery fee will be charged in addition to the product price and shipping fee.
Under 10,000 yen: 330 yen (tax included)
10,000 yen to under 30,000 yen: 440 yen (tax included)
30,000 yen or more: 660 yen (tax included)
Under 10,000 yen: 330 yen (tax included)
10,000 yen to under 30,000 yen: 440 yen (tax included)
30,000 yen or more: 660 yen (tax included)
Shipping Method
We will deliver your order via Yamato Transport or Sagawa Express.
In principle, orders will be shipped within 2 business days (excluding weekends and public holidays) after your order is placed.
In principle, orders will be shipped within 2 business days (excluding weekends and public holidays) after your order is placed.
Shipping Fees
Flat rate nationwide: 660 yen (tax included) *However, Okinawa and remote islands are 990 yen (tax included)
If the total product amount is 16,500 yen (tax included) or more, we will cover the shipping cost.
If the total product amount is 16,500 yen (tax included) or more, we will cover the shipping cost.
International Shipping
Shipping method: EMS (Express Mail Service)
Shipping fees: Vary depending on the destination country and weight. When you enter your shipping address during checkout, the total amount including shipping fees will be calculated automatically.
*If the amount exceeds 200,000 yen, due to customs procedures, it may be shipped in multiple packages.
*Any customs duties, import consumption taxes, etc., incurred will be borne by the recipient.
Shipping fees: Vary depending on the destination country and weight. When you enter your shipping address during checkout, the total amount including shipping fees will be calculated automatically.
*If the amount exceeds 200,000 yen, due to customs procedures, it may be shipped in multiple packages.
*Any customs duties, import consumption taxes, etc., incurred will be borne by the recipient.
Changes, Cancellations, and Returns After Ordering
In principle, please contact us within 5 days of product arrival for returns and exchanges.
Upon arrival of your product, please promptly check its contents.
In the unlikely event of incorrect item shipment, damage, or defects, please contact us via email at info@ayurmaster.jp.
After confirmation, we will provide you with the return address, and we kindly ask you to send the item back via cash on delivery.
Please note that we regrettably do not accept returns or exchanges due to customer convenience (e.g., ordering the wrong product). We appreciate your understanding in advance.
Upon arrival of your product, please promptly check its contents.
In the unlikely event of incorrect item shipment, damage, or defects, please contact us via email at info@ayurmaster.jp.
After confirmation, we will provide you with the return address, and we kindly ask you to send the item back via cash on delivery.
Please note that we regrettably do not accept returns or exchanges due to customer convenience (e.g., ordering the wrong product). We appreciate your understanding in advance.
Issuing Receipts
You can download it from your account page after logging in.
Important Notes for Email Address Registration
Please set your email client to receive emails from info@ayurmaster.jp.
April 14, 2026