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AYURMASTER Online Shop Free shipping for orders over 16,500 yen

FAQ

About the Ayurmaster Series

Q. Does it contain preservatives?

A. To maintain quality, we use the minimum amount of preservatives in our cosmetics. We also conduct cytotoxicity tests * on preservatives and use the least toxic ones at the lowest possible concentrations. * Based on our research (provided by Yokohama City University)

Q. Why do you use parabens?

A. Parabens have been used for many years to preserve the quality of cosmetics, food, and pharmaceuticals. They have low toxicity to the human body, and even small amounts can inhibit the growth of microorganisms. The cytotoxicity tests mentioned above also showed that the lowest cytotoxicity was achieved at concentrations that provided sufficient preservative effect. Currently used parabens are chemically synthesized, but they are also found in many familiar vegetables and fruits. Parabens are naturally occurring preservatives.

Q. Are the ingredients sourced in Japan?

A. The herbs are produced in Bangladesh, but quality inspection, management, and manufacturing are carried out in Japan. Bangladesh is characterized by fertile soil at the foot of the Himalayas, and herbs grown in soil rich in minerals are said to be powerful and of very high quality.

Q. Why is it so expensive?

A. Our products are uniquely formulated based on many years of basic research into rejuvenation. We also check the ingredients of all herbs used and only use the highest quality. We manufacture our products in cutting-edge manufacturing facilities and inspect all of them.

Q. How long do cosmetics last unopened and after opening?

A. The expiration date is three years from the date of manufacture. After opening, there is a possibility of contamination from airborne bacteria or deterioration of the ingredients, so we recommend using it as soon as possible.

Q. How long do health foods last unopened and after opening?

A. Please check the expiration date printed on the box or bottle. Once opened, there is a possibility that airborne bacteria may be mixed in or the ingredients may deteriorate, so we recommend drinking it as soon as possible.

Scalp Medium (Scalp Serum)

Q. Why is it not a quasi-drug?

A. Quasi-drugs are subject to restrictions on the ingredients and amounts that can be used. Researchers of cell aging and rejuvenation have carefully selected new herbal ingredients for hair and scalp, so we have deliberately classified them as cosmetics rather than quasi-drugs, which have many restrictions.

Q. Does it feel sticky?

A. It is designed to be slightly viscous so that it remains on the scalp. It is not sticky, but if you apply too much, your hair may become slightly stiff. You can remove the stiffness by loosening it thoroughly with your hands.

Q: How much should I use at one time?

A. Apply a generous amount to the area of ​​concern, so that it rests on the scalp. Apply to the scalp, not the hair . If you are concerned about gray hair, thinning hair, or hair loss, gently massage the product into the entire scalp. Use about twice a day, once in the morning and once at night.

Q. Is it okay if my hair is wet after shampooing?

A. It is formulated at the optimal concentration. If your scalp or hair is wet, the herbal ingredients will be diluted, so please make sure to dry your scalp and hair thoroughly before use.

Q. Does it contain alcohol?

A. A small amount of ethanol is used to improve the extraction efficiency when extracting herbal extracts. Therefore, it is not completely alcohol-free, but please rest assured that the amount is very small.

Q. How long does one bottle last?

A. Apply to the entire scalp twice a day, morning and night, and you can use it for one to one and a half months. If there is any left over, it is likely that you did not apply enough. We recommend using it according to the recommended usage guidelines.

Q. Is it for women?

A. It targets the rejuvenation of six types of hair-related cells, so it can be used by both men and women.

Q. How long should I continue?

A. Hair has a hair growth cycle. We recommend using the product for at least six months.

Q. Is it okay for people with allergies?

A. Anyone can use this product, but if you notice any abnormalities on your skin, discontinue use. We recommend that you then consult a doctor. If you are unsure, please apply it to the inside of your upper arm and perform a patch test before use.

Q. Is it okay if I have a wound on my scalp?

A. As a precaution, please do not use it.

Q. I got it in my eyes. Is it okay?

A. Rinse immediately with water.

Q. How should I store it?

A. Please store away from direct sunlight, high temperatures and humidity. Although it contains a preservative, the amount is minimal, so please use it as soon as possible after opening.

Scalp cleansing (shampoo) & hair treatment

Q: Why doesn't it foam?

A. It has been found that surfactants that foam well can be highly irritating to scalp cells (cytotoxicity*) and put a strain on the scalp, so Ayurmaster Scalp Cleansing uses a mild surfactant that does not foam. It gently cleanses without putting a strain on the scalp while protecting the scalp's barrier function. Please try out the gentle feel of this non-foaming scalp cleanser. *Based on cytotoxicity test results from our company's research (provided by Yokohama City University)

Q. Will it remove dirt even if it doesn't lather?

A. There is no relationship between foaming and cleansing ability. Scalp cleansing products have been tested for cleansing power and confirmed to remove dirt sufficiently. Because it is a cream that does not foam, it is easy to massage and thoroughly removes sebum while also providing moderate moisturizing power to keep the scalp and hair healthy.

Q. What is the difference between this and non-foaming cream shampoos?

A. They both have the common feature of not foaming, but the feel and properties are completely different. Commercially available cream-type shampoos contain surfactants and fatty acid esters that are highly cytotoxic. Scalp Cleansing is an ultra-mild shampoo, with all ingredients tested.

Q. I'm worried about whether the shampoo is being rinsed off properly.

A. The recommended rinsing time for healthy scalp and hair is about three times the time it takes to wash, so be sure to rinse thoroughly. If you touch your scalp and hair with your fingers and it is no longer slimy, then it's fine.

Q. My scalp feels moisturized.

A. Because it contains many moisturizing ingredients such as jojoba oil and almond oil, your scalp may feel more moisturized than other shampoos. Dry scalp can lead to scalp problems such as dandruff and excessive sebum secretion. Jojoba oil and almond oil gently moisturize the scalp and hair, and 18 types of Ayurvedic herbs help cultivate a healthy scalp environment. If you are concerned, we recommend rinsing thoroughly.

Q. How do I use it?

  1. Brush your hair thoroughly to loosen the dirt.
  2. Pre-wash your hair and scalp thoroughly with lukewarm water for 2 to 3 minutes.
  3. Take an appropriate amount of scalp cleanser in your hands, spread it over your entire hand, and then massage it into your scalp.
  4. Rinse thoroughly with warm water until the scalp is no longer slimy.
  5. Take an appropriate amount of treatment in your hand, apply it to your entire hair, and leave it for 3 to 5 minutes to allow the highly functional hair repair ingredients to penetrate thoroughly.
  6. Rinse thoroughly, paying attention to your scalp.

Q. What is the recommended amount to use?

  • Short hair: 1-2 pumps
  • Medium hair: 2-3 pumps
  • Long hair: 3 to 5 pumps

Q.What is the scent?

A. Scalp Cleansing: The fresh scent of orange opens the scent, followed by the soft yet spicy essential oils of lavender, clove and fennel, providing a luxurious time to soothe both your scalp and mind.

Hair Treatment: A balance of brightness and calmness is achieved through an exquisite blend of three essential oils: bergamot, sweet orange, and geranium.

Q. Is it okay if I have a wound on my scalp?

A. As a precaution, please do not use it.

Q. I got it in my eyes. Is it okay?

A. Rinse immediately with water.

Skin serum [skin serum]

Q. When should I use it?

A. It is a water type, so you can use it all day. After washing your face, put an appropriate amount (2 pumps) in the palm of your hand and spread it evenly over your face, neck, etc. Press your hands together to gently absorb the product into your skin.

Q. Is it okay to use it alone?

A. It is sufficient on its own, but if you feel it is not enough, you can use it together with other cosmetics you have on hand. We recommend using it in combination with Rejuve Cream at night.

Q. How is it different from Rejuve Cream?

A. The difference in texture and effect is due to the amount of oil. Skin Serum, which has a low oil content, penetrates into the skin quickly, leaving it feeling fresh and hydrated, while Rejuve Cream, which has a high oil content, creates a veil on the skin, allowing the herbal ingredients to penetrate slowly, making it ideal for care while you sleep. We recommend using Skin Serum, which has a fresh feel, during the day and Rejuve Cream, which has a thicker texture, at night.

Q. Can I use it together with Rejuve Cream?

A. You can use the serum during the day and the Rejuve Cream at night after the skin serum. We recommend applying multiple layers depending on the season and your skin condition, and using it in a way that suits your skin type.

Q. Does it have UV protection?

A. This product does not contain any UV-blocking ingredients. UV rays are one of the main causes of skin aging, so we recommend using sunscreen during the day. Ayurvedic herbs gently condition skin damaged by external stressors such as UV rays, so you can use it safely during the day.

Q. How much is the recommended amount per use?

A. Two pumps is the recommended amount. If used once a day, it can be used for approximately three months.

Rejuve Cream [Night Cream]

Q. Why does it need to be refrigerated?

A. We use only minimal amounts of preservatives and emulsifiers (surfactants) to keep your skin healthy. Also, the oil must be refrigerated to maintain its quality.

Q. It's a little difficult to apply to the skin. Is there a recommended way to apply it?

A. We recommend storing the product in the refrigerator, so the texture may be slightly hard. Pour the cream into the palm of your hand and apply it to your cheeks, forehead, and chin. Gently warm the cream with your fingertips, then gently spread it from the center of your face outwards.

Q. Is it okay for the futon?

A. Please try not to get it on your skin. If it does get on your skin, rinse it off immediately with water.

Q. Is it okay to put something on top of Rejuve Cream?

A. You will feel a moisturizing sensation without applying anything else. If you feel that it is not enough, we recommend using the Multi Oil Serum before and after the Rejuve Cream.

Q. I am allergic to the oils contained in the product.

A. Please check the ingredients before use. (If you are allergic to almond oil, we recommend a patch test before use.)

Q. Can I use it around the eyes and mouth?

A. Yes, you can use it, but please be careful not to get it in your eyes or mouth.

Q. Can it be used during the day?

A. It cannot be used during the day. It contains a lot of oil and may cause sunburn.

Rasayana [Comprehensive Health Drink]

Q: When should I take it?

A. If you have a strong stomach, it is best to take it before meals, but if you have a weak stomach, we recommend taking it after meals. As with meals, we also recommend avoiding taking it right before going to bed.

Q. How many bottles can I drink per day?

A. Generally, we recommend one bottle per day, but it is fine to drink up to two or three bottles per day depending on your physical condition.

Q. What happens if I drink more than that?

A. There is an optimal intake amount for herbs, so we recommend drinking 1 to 3 bottles per day depending on your physical condition.

Q. Is it safe for children to drink?

A. Yes, it is. The dosage is for adults weighing 60-70 kg, so please adjust the amount you drink based on your weight.

Q: What does it taste like?

A. It has both sour and bitter tastes. Some people find it difficult to drink at first, but if you continue drinking it, you will notice a change in your physical condition, with the bitterness becoming stronger or the sourness becoming stronger depending on the day.

Q. It's bitter and hard to drink.

A. It will be easier to drink if you dilute it with water, hot water, milk, etc., or add honey.

Q. Can I mix it into my food?

A. Yes, it is. Some customers use it with olive oil as a dressing.

Q: How should I drink it?

A. Some people say it's bitter and drink it all in one go, but if you're health conscious, we recommend drinking it slowly, savoring each of the six flavors with your tongue.

Q. How long should I continue?

A. We recommend that you continue for 2-3 months at first, observing the results, and then continuing for as long as possible, taking it in combination with the herbal supplement "Life Boost" depending on your physical condition.

Q. How long will it take for me to see results?

A. We have received positive feedback in as little as one month. We have also received very positive feedback from many people who have continued for about three months.

Q. Can it be stored after opening?

A. Since no preservatives are used, please drink it immediately after opening.

Q. Can I drink this product while pregnant or breastfeeding?

A. We recommend drinking it after giving birth.

Q.Does it contain any allergens?

A. It does not contain the seven specific ingredients and 20 items equivalent to specific raw materials required by the Food Labeling Act.

Q. What is the difference between Soma?

A. Regarding the ingredients, there is no difference in the herbal ingredients in both products. Rasayana contains sucrose (sugar), while Soma contains a small amount of honey. Also, Rasayana is a concentrated extract concentrated to 20mL, while Soma is not. However, the amount of herbs used is the same.

Soma Herbal Drink

Q: When should I take it?

A. If you have a strong stomach, it is best to take it before meals, but if you have a weak stomach, we recommend taking it after meals. As with meals, we also recommend avoiding taking it right before going to bed.

Q. How many bottles can I drink per day?

A. Generally, we recommend one bottle per day, but it is fine to drink up to two or three bottles per day depending on your physical condition.

Q. What happens if I drink more than that?

A. There is an optimal intake amount for herbs, so we recommend drinking 1 to 3 bottles per day depending on your physical condition.

Q. Is it safe for children to drink?

A. Yes, it is. The dosage is for adults weighing 60-70 kg, so please adjust the amount you drink based on your weight.

Q: What does it taste like?

A. It has both sour and bitter tastes. Some people find it difficult to drink at first, but if you continue drinking it, you will notice a change in your physical condition, with the bitterness becoming stronger or the sourness becoming stronger depending on the day.

Q. It's bitter and hard to drink.

A. It will be easier to drink if you dilute it with water, hot water, milk, etc., or add honey.

Q. Can I mix it into my food?

A. Yes, it is. Some customers use it with olive oil as a dressing.

Q: How should I drink it?

A. Some people say it's bitter and drink it all in one go, but if you're health conscious, we recommend drinking it slowly, savoring each of the six flavors with your tongue.

Q. How long should I continue?

A. We recommend that you continue for 2-3 months at first, observing the results, and then continuing for as long as possible, taking it in combination with the herbal supplement "Life Boost" depending on your physical condition.

Q. How long will it take for me to see results?

A. We have received positive feedback in as little as one month. We have also received very positive feedback from many people who have continued for about three months.

Q. Can it be stored after opening?

A. Since no preservatives are used, please drink it promptly after opening.

Q. Can I drink this product while pregnant or breastfeeding?

A. We recommend drinking it after giving birth.

Q.Does it contain any allergens?

A. It does not contain the seven specific ingredients and 20 items equivalent to specific raw materials required by the Food Labeling Act.

Q. What is the difference between this and Rasayana?

A. Regarding the ingredients, there is no difference in the herbal ingredients in both products. Rasayana contains sucrose (sugar), while Soma contains a small amount of honey. Also, Rasayana is a concentrated extract concentrated to 20mL, while Soma is not. However, the amount of herbs used is the same.

Life Boost [Herbal Supplement]

Q. What is the difference between this and Rasayana?

A. The herbs used are the same, but the concentrations are different. Also, Rasayana is an extract extracted from herbs, while herbal supplements are made by crushing herbs and making them into tablets, so there are some differences in the ingredients.

Q: How different is it?

A. Rasayana Drink is a health drink containing highly concentrated herbal extracts. You can think of it as one-fifth of the drink being a herbal supplement.

Q: When should I drink it?

A. We recommend taking it before meals. As with meals, we also recommend avoiding taking it right before going to bed.

Q. The recommended dosage is 10 tablets per day, but how many can I take?

A. You can take up to 50 tablets.

Q. Is it okay to drink it as tea?

A. Yes, but we recommend drinking it with water or lukewarm water.

Q. How long will it take for me to see results?

A. We have received positive feedback in as little as one month. We have also received very positive feedback from many people who have continued for about three months.

Q. Can I drink this product while pregnant or breastfeeding?

A. We recommend drinking it after giving birth.

Q.Does it contain any allergens?

A. It does not contain the seven specific ingredients and 20 items equivalent to specific raw materials required by the Food Labeling Act.

Q. I am currently taking other medications. Is it okay to take these together?

A. As it is a dietary supplement, it is generally safe to take, but if you notice any abnormalities in your health, please stop taking it immediately and consult a specialist.

Q. I am taking other health supplements. Is it okay to take them together?

A. Generally, it is fine, but if you notice any abnormalities in your health, stop taking it immediately and consult a specialist.

Q. How long should I drink it after opening?

A. Please start taking it as soon as possible, preferably within two months. (If you take 10 tablets per day, you will need 600 tablets in about two months.)

About subscriptions

Q. Is there a minimum purchase amount for subscriptions?

A. No, there is no minimum purchase limit. You can cancel at any time.

Q. Can I cancel at any time?

A. Yes, you can cancel at any time. Please complete the cancellation procedure at least two business days before the next scheduled delivery date.

Q. How do I cancel?

A. You can cancel your subscription by checking or changing your subscription on your My Page. If you have any questions, please contact us by email ( info@ayurmaster.jp ).

Q. Are there any penalties or cancellation fees for cancellation?

A. No, there will be no penalty or cancellation fee associated with cancellation.

Q. Can I make a lump sum payment in advance?

A. No, payment is made each time an item is shipped. Payment is confirmed at the time of each shipment.

Q. What happens if I don't cancel?

A. Unless you request cancellation, your subscription will automatically continue and you will receive products.

Q. Where can I check the next estimated shipping date?

A. Please check your subscription information on My Page.

Q. Can I pause (skip) the video?

A. Yes, it is possible. Please complete the procedure from My Page.

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