About Ayur Master Series
Q. Does it contain preservatives?
A. For quality preservation, our cosmetics contain minimal preservatives. We also conduct cytotoxicity tests* on the preservatives and use the least toxic ones at the lowest necessary concentration. *Our own research (provided by Yokohama City University)
Q. Why do you use parabens?
A. Parabens have been used for many years to preserve the quality of cosmetics, food, and pharmaceuticals. They have low toxicity to the human body and can inhibit microbial growth in small amounts. In the cytotoxicity tests mentioned above, parabens were found to have the lowest cytotoxicity at concentrations sufficient for preservation. While the parabens currently used are synthetically produced, they are also found in many common vegetables and fruits. Parabens are naturally occurring preservatives.
Q. Are the ingredients sourced from Japan?
A. The herbs are from Bangladesh, but quality inspection, management, and manufacturing are done in Japan. Bangladesh is characterized by fertile soil spread at the foot of the Himalayas, and herbs grown in mineral-rich soil are said to be robust and of very high quality.
Q. Why is it so expensive?
A. Our products are formulated with unique recipes based on many years of anti-aging basic research. Also, all herbs used are quality-checked, and only the highest-grade ones are used. Manufacturing is done with state-of-the-art equipment, and all products undergo full inspection.
Q. How long do cosmetics last, both unopened and opened?
A. The expiration date is 3 years after manufacturing. Once opened, there is a possibility of airborne bacteria contamination or ingredient deterioration, so we recommend using them up as soon as possible.
Q. How long do health foods last, both unopened and opened?
A. Please check the expiration date indicated on the box or bottle. Once opened, there is a possibility of airborne bacteria contamination or ingredient deterioration, so we recommend consuming them as soon as possible.
Scalp Medium [Scalp Serum]
Q. Why is it not a quasi-drug?
A. Quasi-drugs have restrictions on the ingredients and quantities that can be used. Researchers in cell aging and anti-aging have specifically chosen new herbal ingredients for hair and scalp, so we have chosen to sell it as a cosmetic rather than a quasi-drug, which has many restrictions.
Q. Is it sticky?
A. It has a slightly thickened texture to remain on the scalp. It is not sticky, but if too much is applied, the hair may stiffen slightly. This stiffness can be resolved by gently loosening the hair with your hands.
Q. How much should I use per application?
A. Apply a generous amount to the areas of concern so that it covers the scalp. Apply to the scalp, not the hair. If you are concerned about gray hair, thinning hair, or hair loss, gently massage it into the entire scalp. Please use it twice a day, once in the morning and once at night.
Q. Is it okay if my hair is wet after shampooing?
A. It is formulated at an optimal concentration. If your scalp or hair is wet, the herbal ingredients will be diluted, so please dry your scalp and hair thoroughly before use.
Q. Does it contain alcohol?
A. A small amount of ethanol is used to improve extraction efficiency when extracting herbal essences. Therefore, it is not completely alcohol-free, but the amount is very slight, so please be assured.
Q. How long does one bottle last?
A. If used on the entire scalp twice a day, morning and night, it can last for 1 to 1.5 months. If more remains, it is likely that the application amount is too small. We recommend using it according to the suggested amount.
Q. Is it for women?
A. It targets the rejuvenation of six types of hair-related cells, so both women and men can use it.
Q. How long should I continue using it?
A. Hair has a hair cycle. If you use the product, we recommend continuing for at least six months.
Q. Is it safe for people with allergies?
A. It can be used by everyone, but if you experience any skin abnormalities, please discontinue use. We then recommend consulting a doctor. If you are concerned, please apply it to the inside of your forearm and perform a patch test before use.
Q. Is it safe to use if I have a wound on my scalp?
A. Please refrain from using it to be safe.
Q. What if it gets into my eyes?
A. Rinse immediately with water.
Q. How should I store it?
A. Please store it away from direct sunlight and high temperatures and humidity. Although it contains preservatives, the amount is minimal, so please use it as soon as possible after opening.
Scalp Cleansing (Shampoo) & Hair Treatment
Q. Why doesn't it lather?
A. Surfactants that lather well have been found to be highly stimulating to scalp cells (cytotoxicity*) and place a burden on the scalp. Therefore, Ayur Master Scalp Cleansing uses mild surfactants that do not lather. It gently cleanses while protecting the scalp's barrier function and without burdening the scalp. Please experience the gentle feel of a non-lathering scalp cleansing. *Our own research based on cytotoxicity test results (provided by Yokohama City University)
Q. Does it clean even without lathering?
A. Lathering and cleansing ability are not related. Scalp cleansing has undergone cleansing power tests and has been confirmed to remove dirt sufficiently. Its non-lathering cream formula makes it easy to massage, effectively removes sebum and dirt, and maintains a healthy scalp and hair with appropriate moisturizing power.
Q. How is it different from cream-type shampoos that don't lather?
A. While they both don't lather, their feel and properties are completely different. Commercial cream-type shampoos contain highly cytotoxic surfactants and fatty acid esters. Scalp cleansing is an ultra-mild shampoo, with all its ingredients thoroughly tested.
Q. I'm worried if the shampoo is thoroughly rinsed off.
A. It is said that the ideal rinsing time for a healthy scalp and hair is about three times the washing time, so please rinse thoroughly. If you touch your scalp and hair with your fingers and there is no sliminess, it is fine.
Q. My scalp feels moisturized.
A. Since it contains many moisturizing ingredients such as jojoba oil and almond oil, your scalp may feel more moisturized compared to other shampoos. A dry scalp can lead to scalp problems such as dandruff and excessive sebum secretion. Jojoba oil and almond oil, which gently moisturize the scalp and hair, and 18 types of Ayurvedic herbs promote a healthy scalp environment. If you are concerned, we recommend rinsing thoroughly.
Q. Please tell me how to use it.
- Brush your hair well to loosen dirt.
- Thoroughly pre-wash your entire hair and scalp with lukewarm water for 2 to 3 minutes.
- Take an appropriate amount of scalp cleansing in your hand, spread it over your entire hand, and then massage it into your entire scalp.
- Rinse thoroughly with water until there is no sliminess on your scalp.
- Take an appropriate amount of treatment in your hand, apply it to your entire hair, leave it for about 3 to 5 minutes to allow the highly functional hair repair ingredients to penetrate thoroughly.
- Rinse thoroughly, focusing on the scalp.
Q. What is the recommended amount of use?
- Short hair: 1-2 pumps
- Medium hair: 2-3 pumps
- Long hair: 3-5 pumps
Q. What is the scent?
A. Scalp Cleansing: A fresh, juicy orange scent leads, followed by the soft yet spicy essential oils of lavender, clove, and fennel, creating a luxurious time that soothes both scalp and mind.
Hair Treatment: The perfect blend of bergamot, sweet orange, and geranium essential oils expresses a balance of brightness and tranquility.
Q. Is it safe to use if I have a wound on my scalp?
A. Please refrain from using it to be safe.
Q. What if it gets into my eyes?
A. Rinse immediately with water.
H/T Lotion [Toner]
Q. When should I use it?
A. Since it's a watery type, you can use it throughout the day. After washing your face, take an appropriate amount (size of a 500-yen coin) in your palm and gently apply it to your face and neck, enveloping your skin.
Q. Is it sufficient to use it alone?
A. If you just want to moisturize your skin, using it alone is sufficient, but if you need special care, we recommend using it with Skin Serum during the day and Rejuvi Cream at night.
Q. Does it have UV protection?
A. It does not contain UV-blocking ingredients. UV radiation is one of the main causes of skin aging, so we recommend using sunscreen during the day. Ayurvedic herbs gently condition skin damaged by external stressors such as UV radiation, so you can use it with confidence during the day.
Q. What is the recommended amount per use?
A. The size of a 500-yen coin is the recommended amount per use. If used twice a day, it will last approximately 2 months.
Q. My skin tingles when I apply it.
A. Only ingredients that have passed cytotoxicity tests are used. Ingredients such as tannic acid*5 have a skin-tightening effect, and some people may feel a tingling sensation when their skin is sensitive due to dryness or hormonal imbalances. If redness or swelling appears, discontinue use and consult a specialist.
Skin Serum [Facial Serum]
Q. When should I use it?
A. As it is a water-based product, it can be used throughout the day. After washing your face, dispense an appropriate amount (2 pumps) into your palm and spread it evenly over your face and neck. Press gently to allow it to penetrate your skin, cupping your face with your palms.
Q. Is it sufficient to use it alone?
A. Using it alone is sufficient, but if you feel it's not enough, you can also use it with other cosmetics you have. For nighttime use, we recommend using it with Rejuvi Cream.
Q. How is it different from Rejuvi Cream?
A. The difference lies in the texture and effects due to the amount of oil. Skin Serum, with less oil, penetrates quickly into the skin, leading to fresh, dewy skin. Rejuvi Cream, which is richer in oil, creates a veil on the skin, allowing herbal ingredients to slowly penetrate, making it ideal for nighttime care. We recommend using the fresh-feeling Skin Serum for daytime and the rich-textured Rejuvi Cream for nighttime.
Q. Can I use it with Rejuvi Cream?
A. You can use the serum during the day, and then Rejuvi Cream after the Skin Serum at night. We recommend layering them according to the season and your skin condition, or using them in a way that suits your skin.
Q. Does it have UV protection?
A. It does not contain UV-blocking ingredients. UV radiation is one of the main causes of skin aging, so we recommend using sunscreen during the day. Ayurvedic herbs gently condition skin damaged by external stressors such as UV radiation, so you can use it with confidence during the day.
Q. What is the recommended amount per use?
A. 2 pumps is the recommended amount per use. If used once a day, it will last approximately 3 months.
Rejuvi Cream [Night Cream]
Q. Why does it need to be refrigerated?
A. To maintain healthy skin, the amount of preservatives and emulsifiers (surfactants) is kept to a minimum in our formula. Additionally, it requires refrigeration to ensure the quality and stability of the oils.
Q. It's a bit difficult to apply to my skin. Do you have any recommendations for application?
A. Since refrigeration is recommended, the texture may be slightly firm. Dispense it into your palm and apply it to your cheeks, forehead, and chin. Gently place your fingertips on the cream applied to your face to warm it, then slowly spread it outwards from the center of your face.
Q. Is it okay if it gets on my bedding?
A. Please try to avoid getting it on your bedding. If it does get on it, rinse it off with water immediately.
Q. Can I apply anything over Rejuvi Cream?
A. You should feel adequately moisturized even without applying anything else. If you feel it's not enough, we recommend using Multi-Oil Serum before or after Rejuvi Cream.
Q. I am allergic to an oil included.
A. Please check the ingredients list before use. (If you have allergies to ingredients such as almond oil, we recommend a patch test before use.)
Q. Can I use it around my eyes and mouth?
A. You can use it, but please be careful not to get it in your eyes or mouth.
Q. Can I use it during the day?
A. It cannot be used during the day. Due to its high oil content, it may promote sunburn.
Rasayana [General Health Drink]
Q. When should I drink it?
A. For those with strong digestive systems, before meals is recommended, but for those with weaker digestive systems, after meals is recommended. Similar to meals, it's best to avoid drinking it immediately before bedtime.
Q. How many bottles can I drink per day?
A. We generally recommend one bottle per day, but you can drink up to 2-3 bottles per day depending on your physical condition.
Q. What happens if I drink more than that?
A. Herbs also have an optimal intake amount, so please drink 1 to 3 bottles per day according to your physical condition.
Q. Is it safe for children to drink?
A. Yes, it is safe. It is formulated for adults weighing 60-70 kg, so please adjust the amount consumed based on body weight.
Q. What does it taste like?
A. It has a sour and bitter taste. Some people may find it difficult to drink at first, but if you continue, you may notice changes in your physical condition, feeling stronger bitterness or sourness on different days.
Q. It's bitter and hard to drink.
A. It becomes easier to drink if diluted with water, hot water, or milk, or by adding honey.
Q. Can I mix it into my cooking?
A. Yes, that's fine. Some customers even make it into a dressing with olive oil.
Q. How should I drink it?
A. Some people drink it all at once because it's bitter, but if you're mindful of your health, we recommend drinking it slowly, savoring the six tastes with your tongue.
Q. How long should I continue using it?
A. We recommend continuing for 2-3 months at first while observing your condition, and then ideally continuing for as long as possible, possibly in combination with the herbal supplement "Life Boost," depending on your physical condition.
Q. How long does it take to see results?
A. Some people have reported positive results within about a month. Many people who have continued for about three months have shared very positive feedback.
Q. Can it be stored after opening?
A. As it contains no preservatives, please drink it promptly after opening.
Q. Can I drink it during pregnancy or breastfeeding?
A. We recommend drinking it after childbirth.
Q. Does it contain allergens?
A. It does not contain the 7 specific ingredients mandated by the Food Labeling Act or the 20 ingredients designated as analogous to specific ingredients.
Q. What is the difference between this and Soma?
A. Regarding ingredients, there is no difference in the herbal components between the two. Rasayana contains sucrose (sugar), and Soma contains a small amount of honey. Also, Rasayana is a concentrated extract (20mL), while Soma is not concentrated. However, the amount of herbs used is the same for both.
Soma Herbal Drink
Q. When should I drink it?
A. For those with strong digestive systems, before meals is recommended, but for those with weaker digestive systems, after meals is recommended. Similar to meals, it's best to avoid drinking it immediately before bedtime.
Q. How many bottles can I drink per day?
A. We generally recommend one bottle per day, but you can drink up to 2-3 bottles per day depending on your physical condition.
Q. What happens if I drink more than that?
A. Herbs also have an optimal intake amount, so please drink 1 to 3 bottles per day according to your physical condition.
Q. Is it safe for children to drink?
A. Yes, it is safe. It is formulated for adults weighing 60-70 kg, so please adjust the amount consumed based on body weight.
Q. What does it taste like?
A. It has a sour and bitter taste. Some people may find it difficult to drink at first, but if you continue, you may notice changes in your physical condition, feeling stronger bitterness or sourness on different days.
Q. It's bitter and hard to drink.
A. It becomes easier to drink if diluted with water, hot water, or milk, or by adding honey.
Q. Can I mix it into my cooking?
A. Yes, that's fine. Some customers even make it into a dressing with olive oil.
Q. How should I drink it?
A. Some people drink it all at once because it's bitter, but if you're mindful of your health, we recommend drinking it slowly, savoring the six tastes with your tongue.
Q. How long should I continue using it?
A. We recommend continuing for 2-3 months at first while observing your condition, and then ideally continuing for as long as possible, possibly in combination with the herbal supplement "Life Boost," depending on your physical condition.
Q. How long does it take to see results?
A. Some people have reported positive results within about a month. Many people who have continued for about three months have shared very positive feedback.
Q. Can it be stored after opening?
A. As it contains no preservatives, please drink it promptly after opening.
Q. Can I drink it during pregnancy or breastfeeding?
A. We recommend drinking it after childbirth.
Q. Does it contain allergens?
A. It does not contain the 7 specific ingredients mandated by the Food Labeling Act or the 20 ingredients designated as analogous to specific ingredients.
Q. What is the difference between this and Rasayana?
A. Regarding ingredients, there is no difference in the herbal components between the two. Rasayana contains sucrose (sugar), and Soma contains a small amount of honey. Also, Rasayana is a concentrated extract (20mL), while Soma is not concentrated. However, the amount of herbs used is the same for both.
Life Boost [Herbal Supplement]
Q. What is the difference between this and Rasayana?
A. The herbs used are the same, but the concentration is different. Also, Rasayana is an extract from herbs, whereas the herbal supplement is made by crushing herbs and forming them into tablets, so there are slight differences in the ingredients as well.
Q. How different is it?
A. Rasayana drink is a highly concentrated herbal extract health beverage. Please consider the herbal supplement to be one-fifth the strength of the drink.
Q. When should I take it?
A. We recommend taking it before meals. Similar to meals, it's best to avoid taking it immediately before bedtime.
Q. The recommended dose is 10 tablets per day, but how many can I take?
A. You can take up to 50 tablets.
Q. Is it okay to take it with tea?
A. It's okay, but we recommend taking it with water or lukewarm water.
Q. How long does it take to see results?
A. Some people have reported positive results within about a month. Many people who have continued for about three months have shared very positive feedback.
Q. Can I drink it during pregnancy or breastfeeding?
A. We recommend drinking it after childbirth.
Q. Does it contain allergens?
A. It does not contain the 7 specific ingredients mandated by the Food Labeling Act or the 20 ingredients designated as analogous to specific ingredients.
Q. I am currently taking medication. Is it safe to take this with it?
A. As it is a health supplement, it is generally safe, but if you experience any unusual physical symptoms, please stop taking it immediately and consult a medical professional.
Q. I am taking other health supplements. Is it okay to use them together?
A. It is generally safe, but if you experience any unusual physical symptoms, please stop taking it immediately and consult a medical professional.
Q. How long should I finish it after opening?
A. Please consume it as soon as possible, ideally within 2 months. (If taking 10 tablets per day, approximately 600 tablets in 2 months)
Muyuju [Women's Drink]
Q. When should I drink it?
A. For those with strong digestive systems, before meals is recommended, but for those with weaker digestive systems, after meals is recommended. Similar to meals, it's best to avoid drinking it immediately before bedtime.
Q. How many bottles can I drink per day?
A. We generally recommend half a bottle (25mL) per day, but you can drink up to one bottle per day depending on your physical condition.
Q. What happens if I drink more than that?
A. Herbs also have an optimal intake amount, so please drink half a bottle to one bottle per day according to your physical condition.
Q. Is it safe for children to drink?
A. As it contains honey, do not give it to infants. It is safe for children other than infants. It is formulated for adults weighing 50 kg, so please adjust the amount consumed based on body weight.
Q. What does it taste like?
A. It has a bitter taste. Some people may find it difficult to drink at first, but if you continue, you may notice changes in your physical condition, feeling stronger bitterness on different days.
Q. It's bitter and hard to drink.
A. It becomes easier to drink if diluted with water, hot water, or milk, or by adding honey.
Q. How should I drink it?
A. Some people drink it all at once because it's bitter, but if you're mindful of your health, we recommend drinking it slowly, savoring the taste with your tongue.
Q. How long should I continue using it?
A. We recommend continuing for 2-3 months at first while observing your condition, and then ideally continuing for as long as possible.
Q. How long does it take to see results?
A. Some people have reported positive results within about a month. Many people who have continued for about three months have shared very positive feedback.
Q. Can I drink it during pregnancy or breastfeeding?
A. We recommend drinking it before pregnancy or after childbirth. Please also avoid it during breastfeeding.
Q. How should I drink it for fertility?
A. Continue for 2-3 months while observing your condition, then discontinue drinking before trying to conceive.
Q. Are there any drug interactions?
A. Please avoid using it with emergency contraceptive pills.
Q. Does it contain allergens?
A. It does not contain the 7 specific ingredients mandated by the Food Labeling Act or the 20 ingredients designated as analogous to specific ingredients.
Q. Can it be stored after opening?
A. As it contains no preservatives, please drink it promptly after opening.
About Subscription Purchases
Q. Is there a minimum purchase period for subscriptions?
A. No, there is no minimum purchase period. You can cancel at any time.
Q. Can I cancel at any time?
A. Yes, you can cancel at any time. Please complete the procedure at least 2 business days before your next scheduled delivery date.
Q. How do I cancel?
A. You can cancel from "Check/Change Subscription" on My Page. If you have any questions, please contact us by email (info@ayurmaster.jp).
Q. Are there any cancellation fees or penalties?
A. No, there are no cancellation fees or penalties whatsoever associated with cancellation.
Q. Do I have to pay for everything upfront?
A. No, payments are made per shipment. Payment will be processed at the time of each shipment.
Q. What happens if I don't cancel?
A. Unless you request to cancel, your subscription will automatically continue, and products will be delivered.
Q. Where can I check my next delivery date?
A. Please check your subscription information on My Page.
Q. Can I pause (skip) my subscription?
A. Yes, you can. Please proceed on My Page.