We would like to introduce what AYURMASTER does to ensure you can shop with peace of mind.
1. We do not collect your credit card information
Card information is processed by a payment system that complies with international security standards (PCI DSS). Our store does not store card numbers, and our staff never sees them.
If you are uncomfortable entering card information, cash on delivery is also available.
Because you log in to My Page using a one-time password sent by email, we do not collect your password either.
If you are uncomfortable entering card information, cash on delivery is also available.
Because you log in to My Page using a one-time password sent by email, we do not collect your password either.
2. We only collect the information we need
| Information collected | Purpose of use |
|---|---|
| Name, address, and phone number | Product delivery and order-related communications |
| Email address | Order confirmation emails. For those who wish to receive them, information on new products and campaigns (you can unsubscribe at any time) |
| Birthday (month and day, optional) | Birthday points |
| Survey responses (optional) | Product and service improvements. Data is aggregated in a way that does not identify individuals |
We will not sell or provide your information to other companies without your consent.
3. Only authorized personnel handle your information
All communication with the site is encrypted. The management screen that handles your information is restricted to authorized personnel and protected by two-factor authentication.
4. Please beware of suspicious communications claiming to be from our store
・Our official website is ayurmaster.jp only.
・We will never ask for your credit card number or password by email, social media, or phone.
・Emails from us are sent from an address ending in @ayurmaster.jp.
・Do not open links in emails or SMS messages you do not recognize, and please visit our site using bookmarks or search engines.
・We will never ask for your credit card number or password by email, social media, or phone.
・Emails from us are sent from an address ending in @ayurmaster.jp.
・Do not open links in emails or SMS messages you do not recognize, and please visit our site using bookmarks or search engines.
5. You can view and change your information at any time
・View or change your registered information: From My Page
・Stop receiving email communications: From the link at the bottom of each email
・Request deletion of information or account closure: Contact our customer support (info@ayurmaster.jp)
・Stop receiving email communications: From the link at the bottom of each email
・Request deletion of information or account closure: Contact our customer support (info@ayurmaster.jp)
6. In the unlikely event of an incident, we will notify you immediately
In the unlikely event that an incident occurs involving your information, we will promptly notify you and report it to the relevant authorities.
For more details, please see our Privacy Policy. If you have any questions, please feel free to contact our customer support.